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Privacy Policy

Privacy Policy

Mitsukuri Hotel (hereinafter referred to as "the Hotel") establishes this Privacy Policy (hereinafter referred to as "this Policy") as follows regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as "the Services").

Article 1 (Personal Information)

"Personal Information" refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as information that can identify a specific individual from that information alone, such as appearance, fingerprints, voiceprints, and health insurance certificate insurer number, etc.

Article 2 (Method of Collecting Personal Information)

The Hotel may ask users for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when they register for use. In addition, the Hotel may collect transaction records and payment information, including personal information, from users in connection with transactions with partners, etc.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Hotel collects and uses personal information are as follows:

1. For the provision and operation of the Hotel's services.
2. To respond to inquiries from users (including verifying the identity of the user).
3. To send emails regarding new features, updates, campaigns, etc. of the services currently used by users and other services provided by the Hotel.
4. For maintenance, important notices, and other necessary contact as required.
5. To identify users who violate the terms of use or who attempt to use the services for fraudulent or unjust purposes and to refuse their use.
6. For users to view, change, delete, and check the usage status of their own registration information.
7. To charge users for the paid services.
8. For purposes incidental to the above purposes.

Article 4 (Change of Purpose of Use)

1. The Hotel may change the purpose of use of personal information only to the extent that it is reasonably recognized as being related to the purpose of use before the change.
2. If the purpose of use is changed, the Hotel will notify the user of the new purpose by the method prescribed by the Hotel or disclose it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Hotel will not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this does not apply if the disclosure is in accordance with laws and regulations.
   • When required for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person.
   • When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the consent of the person.
   • When it is necessary to cooperate with a national institution, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to hinder the execution of such affairs.
   • When the Hotel notifies the user of the purpose of use in advance or discloses it on this website, and when the Hotel has notified the user or made it easy for the user to know the following matters in advance:
     • ―The purpose of use includes provision to third parties.
     • ―Items of data provided to third parties.
     • ―The means or method of provision to third parties.
     • ―Stopping the provision of personal information to third parties at the request of the user.
     • ―How to accept requests from users.
2. Despite the provisions of the preceding paragraph, the following cases shall not be subject to the provisions of third parties:
   • When the Hotel entrusts the handling of personal information in whole or in part within the scope necessary for achieving the purpose of use.
   • When personal information is provided as a result of a merger or other reason for succession of business, and the scope of the purpose of use continues to be the same as that before the succession.
   • In cases where personal information is used jointly with a specific person, and where this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information are notified to the person in advance or are made readily accessible to the person. The items of personal information, the scope of joint users, the purpose of use by the user, and the name of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

1. When requested by the user to disclose their personal information, the Hotel will promptly disclose it to the user. However, the Hotel may not disclose all or part of it if it falls under any of the following cases, and will notify the user accordingly. Please note that a fee of 1,000 yen per request will be charged for disclosing personal information.
   • When there is a risk of harming the life, body, property, or other rights or interests of the user or a third party.
   • When there is a risk of significantly hindering the proper implementation of the Hotel's business.
   • When it would violate laws and regulations.
2. Even if the personal information is not disclosed pursuant to the provisions of the preceding paragraph, the Hotel will not disclose any information other than personal information, such as browsing history and characteristic information, as a general rule.

Article 7 (Correction and Deletion of Personal Information)

1. If the user requests the correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information because it is incorrect information held by the Hotel, the Hotel will investigate the request without delay in accordance with the procedure prescribed by the Hotel,
2. and if the Hotel determines that it is necessary to respond to the request, the Hotel will correct the personal information, etc., without delay.
3. If the Hotel makes a correction, etc. based on the provisions of the preceding paragraph, or if the Hotel decides not to make a correction, etc., the Hotel will promptly notify the user to that effect.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If the user requests the suspension of the use or deletion (hereinafter referred to as "suspension of use, etc.") of their personal information on the grounds that it is being handled beyond the scope of the purpose of use or has been obtained by fraudulent means, the Hotel will promptly conduct the necessary investigation based on the user's request.
2. Based on the results of the investigation pursuant to the preceding paragraph, the Hotel will suspend the use of the personal information, etc. without delay if it is determined that it is necessary to respond to the request.
3. If the Hotel suspends the use of personal information, etc. based on the provisions of the preceding paragraph, or if the Hotel decides not to suspend the use, etc., the Hotel will promptly notify the user to that effect.
4. Notwithstanding the provisions of the preceding two paragraphs, in cases where it is difficult to take necessary measures to protect the rights and interests of the user or a third party, or where it is necessary to take other measures in order to protect the rights and interests of the user or a third party, the Hotel may take alternative measures instead of the suspension of use, etc.

Article 9 (Change of Privacy Policy)

1. The content of this Policy may be changed without notifying the user, except as otherwise provided by law or in this Policy.
2. The changed Privacy Policy shall take effect from the time it is posted on this website, unless otherwise specified by the Hotel.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following contact point.

Address：73, Nishi-shinmachi, Tsuyama, Okayama
Hotel：Mitsukuri Hotel
E-mail：info@ariki.jp